We review your inquiry process, agree your answers and qualifying questions, and plan a handoff that fits your team.
“Can you help?” is a beginning. Knowing what someone needs, where they need it and when they hope to start gives your team more to work with.
We configure Friendly Greeter around your approved information and the questions your team actually needs answered. When an inquiry needs a person, your agreed handoff process takes over.
See the painting & cabinet-refinishing use case ↗